Shipping and Delivery

SHIPPING & DELIVERY

What are the shipping charges?

We offer FREE SHIPPING for all orders in India

For expedited delivery of your products, please note that additional delivery charges will apply. Kindly coordinate with us at 8929172003 for further assistance.

Are there any duties and taxes applicable?
All of Laalzari orders are shipped internationally from our warehouse in NOIDA India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, the customer will be responsible for paying these additional fees. Laalzari and the courier service takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.

Can I change the shipping address of the order?
Yes, you can change the shipping address of your order only before it is billed or shipped. Please contact our Customer Care Team

When will my order be delivered?
The estimated delivery time will differ with each order. Typically, we take around 10 -15 business days to deliver an order for our ready-to-ship category.
Laalzari’s wedding couture is made-to-order and takes 40 to 60 days for delivery, depending on the garment’s style and your location.
Sometimes, delivery time is subject to factors beyond our control, including but not limited to, unexpected travel delays from our courier partners due to weather conditions or any political disruptions or strikes. We promise to keep you updated at every step.

Can I book an order for delivery to more than one address?

No. You will need to place separate orders for different shipping addresses.
What if I am not available when the order is delivered?
As a policy, our courier partners will always call you before delivery to check your availability. However, in case the order arrives when you are not available, it will be re-dispatched after your confirmation.
Our delivery partner will get in touch with you to reschedule your delivery. A maximum of three attempts will be made to deliver order at the given shipping address, failing which the order will be sent back to our warehouse facility in Mumbai. Our Customer Care Team will then get in touch with you to understand the issue and help find a solution.

Customized Orders:

If your order includes any customization, please allow an additional 1–2 business days for processing, depending on the type and extent of customization requested. We always try to complete customized orders as quickly as possible without compromising on finishing or quality.